Support services

A range of national and local support services is designed to provide support and assistance in a range of situations, specifically for sexual abuse. National support services are listed below.

  • Police | Phone 111

  • ACC Sensitive Claims Unit | Provides support and funded counselling services, to help with emotion and trauma with a focus on sexual abuse survivors.

  • MEDSAC. Medical Sexual Assault Clinicians | National organisation of doctors and nurses, formed in 1988 to develop and maintain standards of best practice in the delivery of medical and forensic services in the area of sexual assault/abuse. MEDSAC provides education and training, and information about clinical service provision around the country.

  • Houhou te Rongo Kahukura | set up to meet the needs of LGBTQIA+ communities.

  • Lifeline | a free 24/7 telephone helpline 0800 543 354

  • NZPC | New Zealand Prostitutes' Collective is a national organisation providing support, counselling and advocacy to workers in the sex industry. Christchurch office has a free sexual health check-up service for sex workers. Operates as a drop-in centre for anyone needing support.
    PUMP (pride and unity for male prostitutes’) is the male sex worker project for NZPC and provides support specific for men in the industry.


  • Safe to talk | A 24/7  sexual harm helpline that offers free confidential contact with trained specialists, they can help connect you to support services (including the Cambridge Clinic) in your community. You can contact them by phone, webchat, text or email.  Phone: 0800 044 334,

  • Shakti | National not-for-profit community organisation specialising in women’s development, empowerment and domestic/ family violence intervention, prevention and awareness. Specialist provider of culturally competent support services for women, children and families of Asian, African and Middle Eastern origin. 0800 742 584, 24/7 crisis helpline.

  • The Harbour | An Aotearoa New Zealand-based web portal for people affected by sexual abuse or offending, their families and whānau, offering information about and links to resources and support services

  • TOAH-NNEST | Te Ohaakii a Hine – National Network Ending Sexual Violence Together is the national network of those providing specialist services for sexual violence prevention and intervention. For regional services and local help, select a region from the map and a service from the tabs.